An user means whoever got their names registered at our virtual desk either by referrals or by signing a contact form or forms of any kinds at tbavirtual.ca website and their verified social media platforms, or through any other software services provided by Taxbuster and virtual accounting inc., only. By registering from any of the above methods, you agree to share your contact information and other information such as bank accounts details, your CRA account details etc., to us, and allow processing that information at our team and contacting you by phone, email, fax or other modes of communication, taking further action to provide you a best service at goodwill.

We are not accountable, if your name, email, phone number were available somehow at our servers due to spammers, bots etc. If such mistakes happen, the user can politely cite the truth to us, and we will not disturb you. Also provide us only with true information for registration.

Software means everything you see in your device such as our website, web application, forms, mobile application etc., as well the frameworks, cloud servers which you cannot see. One time registration as described in the previous section defines that you also agreed to user our software tools. Our accounting Services include web-based tools and app based mobile tools to help you accomplish your financial need. Any traces of information of our software tools if traceable in your devices, also means you have agreed to use those software tools. Our tools are copyrighted under Taxbuster and virtual accounting inc. Our services means, it include tools of third party software providers copyrighted under their respective brands like BBMsoftware Inc., Quickbooks, etc.

Using our software and our third party softwares with any intention of say infringement, reproduction, selling, hijacking, faking identity etc., is punishable and you agree not to indulge in such actions. You agree not to use any of our services for any other purposes other than financial services, or use our services under a different financial agency instead of dealing through us.

You are supposed to keep your login information secure, not allowing someone to deal with your account, as well as donot try to login to other’s account, with the intention of spying, knowing their account details somehow. You must use only your account details provided by us to login to your account only.

While you have successfully registered with our services, you agree to store you personal information with us for as long as we require it, so as to provide better user experience and for back reference. Stored information can be of any format such as your personal information, business information and anyother information related to you in our databases, your previous bills and reports, other files, business legal documents etc. which you have uploaded consciously or unconsciously.

You are also supposed to keep your own records of your important files, in your own storage device. Files stored in our storage servers are only for processing the information. It's not a backup source and you cannot claim for any loss of files and information.

If you are concerned, you can request for data erasure, and we will do it for you.

When you use our software services, you are responsible for keeping your devices secure. In case of any theft of your devices where you have installed our programs, you have to inform us immediately to keep your personal information secure. However if someone gets your data from the residual software found in your devices, we are not to be blamed, because softwares cannot not designed in that way without storing user data in device cache, which cause unpleasant software experience.

We take most effort so miscalculations never happen from our side, however we will get it resolved if it happens. We make sure you get the most accurate reports all the time. However software errors may occur causing miscommunication, failed file sharing, delay getting files etc. They can happen for various reasons such as incompatible devices, poor internet, server maintenance, outdated softwares, lack of understanding, bugs, emails marked as junk by email clients, email body truncation etc. In such cases we will get it resolved in at most less time, and if any delays have to be tolerated. The users have to right to provide feedback in such times. But it's our sole right how we decide to move forward.

You must make the payment confirmed by our team before it is done, else it may get delayed till the payment is complete. You cannot claim for losses if you are the cause for the delay. We are offering only premium services here. Estimation charges may vary and final charges may change slightly which should be tolerated on mutual understanding basis.

All transactions have to be authorised personally. We will not process any transactions by someone on your behalf. Get your transactions confirmed with us. You should take caution not to fall prey to false people requesting transaction faking our identity. We are not accountable for any of the loss you encounter not following above precautions.

Very important calls say for example calls to get consent from you regarding authorisation may be recorded. You should always provide authentic information to us always. Any issue that arise later because of the false information you provided, should not be imposed upon us. You agree to get emails to your registered email address from Taxbuster and virtual accounting inc., or from applications of our software providers, so that you take actions without any delay. You may also get some offers and newsletters at times for a better experience, trust and customer values. Taxbuster and virtual accounting inc., will decide who will get the offer, prize etc., on its own terms.

All the other communication that happens between the user and Taxbuster and virtual accounting inc., usually those that are emails, chats from messengers, fax, text, social platforms etc., are automatically recorded by default in their respective platforms, most of which we do not own. We are not responsible for any misconducts happening when you use those platforms to connect with us.

We will never disclose any of your information to anyone except when it is required by law for a government or government agency to analyse or investigate your data.

All materials published under tbavirtual.ca are owned by Taxbuster and virtual accounting inc., and its content providers. Some images, themes and templates used here are copyrighted but royalty free, for which the author takes credit. You agree not to replicate, sell, and use any of materials, or designs that belongs to Taxbuster and virtual accounting inc., as well as those that are embedded and that belongs to their respective authors without prior permission from us or from the content's author.

Federal law changes regularly, with new additions and rejections. The time when the user’s service was done and the time when a new law comes into effect may cause a loss of anykind to the user. We have nothing to be accounted for in such cases

Finally, not abiding with any of the above mentioned consent, will lead to service discontinuation. Using the account for purposes other that for which it was designed will lead to termination of the user’s account permanently.

All things that are either a direct or indirect consequences of users behaviour that may degrade our reputation and all illegal practices while using our services and software applications will lead to immediate termination. We have all the rights to decide when to terminate an account without notice.

We respect your privacy and will protect your personal information collected when you use our services. Any confidential information you share with us will be treated with utmost care and you own your rights over your shared confidential information. Similar way, you must keep certain information related to our business confidential say for example our bank account number in your payment invoice.

The following information we may collect from you. We collect from you only the required information to fullfill your services.

Our website tbavirtual.ca our web tools and third party tools tools used by us may use cookies to better manage your experience on our site and our software tools. You agree to our cookie policy and there is no point even if the website or our other programs did not show a dialog and asking you to agree to the cookie policy.